Frequently Asked Questions

What Are Hits & How Do I Get Them To Advertise My Sites?
One hit is one view of your site, or you can use them to exchange for banner and text link ads. What we do is when you view other peoples sites in our surf bar (Surfing) we reward you with a part of or a whole hit depending on membership level. These hits can then get your site seen by others. You can therefore collect them surfing or buy them inside.

How Do I Surf?
Simply click the start surfing link on the members area menu and view the site shown until the counter counts down. When the counter has counted down you will see images, Click the one inside the box that matches the one to the left of the box and you will progress to the next site to view and this is how you collect hits. Keep doing this for however long you wish to stack up those hits.

I Am Surfing But My Hits Are Not Increasing, Why?
You may have a percentage of your hits auto assigned to your sites. If you was to set auto assign to 100% all hits would auto be added to your sites and show them in rotation instead of going to your available hits balance.

I Have Hits But My Sites Are Not Getting Seen, Why?
You need to assign the hits to your sites. (Click Your Ads and then Websites in the menu) You can assign however many hits to each site that you wish. (Must be a whole number) Each hit assigned means your site will be shown once to another surfer.

When Do I Get Monthly Included Hits?
Monthly included hits are added to upgraded members accounts monthly as a bonus for logging in each month. Members subscribed monthly will get their hits added the day the subscription renews each month and members subscribed yearly or for life will get their monthly hits bonus on the first day of each month that they login.

I Have Forgot My Password?
You can request your password or password change by using the forgot password page. Linked from the login page. Your passwords are encrypted so we are unable to give it to you so if the system mail does not find its way to you then you can request by support ticket that we reset it to one of our choice and you can change it when logging in.

I Am Not Getting Emails / Verification Emails From Just Good Traffic?
You can use the resend page. Link to this can also be found on the login page. This will resend the email confirmation link to you. Sadly all our system can do is send out the link. If you do not get it then it will be down to your email service provider blocking our emails. You can whitelist us Click here for instructions as this normally solves it. If after whitelisting you still do not get emails from us then you will need to use a different email.

How Much Is It To Join?
Just Good Traffic is free to join, you simply pay for any upgrades or ad purchases that you wish to make when inside the members area.

What Guarantee Do You Have?
While we are unable to guarantee results because different people will have different results depending on what and how they are promoting all we can do is provide the service. However if you are not 100% satisfied with your purchase you can take advantage of our 14 day exchange guarantee and have your membership exchanged for another one of our services or products. All payments are non refundable. See terms page for details.

How Can I Contact You For Support?
We are easily reachable using our support ticket system. See the support link in the page footers and also in the members menu. We aim to get back to you ASAP normally within 12 hours.

How Do I Cancel My Membership Upgrade Subscription?
To cancel your membership you need to visit the website of the payment processor used and cancel your subscription there. Otherwise they will continue to send us payments for the membership upgrade and our system will automatically extend your membership paid for period. The easy way to do this is click on the last payment you sent us and look for the link saying payment in reference to subscription, clicking that will bring up the subscription page and at the bottom you should find a cancel subscription link.

Can I Earn Money With Your Site?
Yes we have a full affiliate program built in to the site. We pay affiliate commissions on direct referrals purchases only from your direct promotion of our service. We are not MLM or business opportunity and only pay affiliate commissions on the customers you directly introduce. Affiliate payments are made on request on all affiliate commissions balances above $10 and subject to a 14 day hold.

Can My TE Take Part In A Joint Surfing Promo?
Yes, If your TE meets my high expectations then your site can be part of a Joint Surf Promo. I have more information for promotional options for your TE at my blog here.

Do You Swap Hits & Upgrades With Other Owners?
Yes, If your TE meets my high expectations then there is a possibility of a Advertising and/or upgrade swap. I have more information regarding swapping upgrades and hits with your TE at my blog here.

How Can I Cancel My Account If I Do Not Like It?
Inside you can simply click on your profile/details page found in the members menu and you will find a delete account button. This will instantly remove your account and stop all emails from us. Please note this action is final we do not hold any information after you delete your account so we are unable to get your account back. Remember if you do decide to go to use our exchange guarantee so you get your moneys worth at another site. If you have a active subscription for an upgrade or ad package then it is your responsibility to log into the website of the payment processor used and cancel it there or they will continue to send us the money.

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